Quality, Health, Social & Environment

At Nordic Service Group, quality, environment, and occupational health and safety are not just systems—they are the foundation of how we do business and an active part of our daily operations.

We work at the heart of the healthcare and research sectors, where our customers rely on us to ensure uptime, accuracy, and safety. Whether we are repairing and maintaining hospital and laboratory equipment, selling test instruments, or calibrating our customers’ test equipment, our work must always be precise, well-documented, and reliable.

That’s why we have an integrated management system certified according to both ISO 9001:2015 and ISO 14001:2015. It is not just a stamp of approval for our systems – it’s a commitment to continuous improvement, systematic work, and taking responsibility.

Nicki Agertoft

Quality Manager

Quality

Our customers expect high quality and traceability in all the work we deliver. With our ISO 9001 certification, we ensure that our processes are structured, that deviations are handled professionally, and that customer satisfaction is a goal we actively pursue.

For us, quality is about trust, and it is something we earn through consistently delivering our services.

Environment

We work in a sector where sustainability is becoming increasingly important. With our ISO 14001 certification, we ensure that we actively work to reduce our environmental impact – whether it concerns resource consumption, waste management, transportation, or collaboration with suppliers.

This creates value for us, our customers, and society as a whole.

Working Environment

Although we are not yet ISO 45001 certified, we are fully committed to ensuring a safe and healthy working environment for all our employees. Whether our technicians are working at customer sites or in our own workshops, safety must always be a top priority.

We therefore work systematically with risk assessments, clear instructions, and learning from incidents, continuously improving our processes to ensure that no one gets hurt.