Medical equipment needs to be serviced according to official recommendations. You must ensure safety for patients as well as users. Nordic Service Group performs certified service throughout the Nordic region, including yearly maintenance, repairs, calibrations and installations. Many global and well-known brands have chosen Nordic Service Group as their official service partner.
Preventive Maintenance of Medical Equipment
Medical equipment should be serviced according to manufacturers’ instructions. Usually, the operation manual informs the right service period of the device. Preventive maintenance typically includes an operational and functional check, electrical safety test and possible spare part change according to the manufacturer’s demands. During the service, we only use calibrated and traceable test equipment.
Regularly performed service also extends the lifetime of the equipment.
Repair of Medical Equipment
We know how important your equipment is. Depending on the situation, Nordic Service Group offers quick response times. We value great communication in our task to help you get your medical device working again. We do most repair services at the user site. We also have more than 10 locations in the Nordic region with high-quality repair workshops. You may ship your medical equipment to your local workshop.
Spare Parts
We use only original spare parts during equipment maintenance and repair. We sell and deliver spare parts for medical equipment. If you are seeking only a correct spare part for your medical equipment, please contact your local Nordic Service Group office.
Are you a distributor or manufacturer? We are always interested in new opportunities to share our expertise. Please contact our local department for more information.
We service, for example, the following medical equipment:
ECG monitors and writers should meet safety requirements in regards to electrical safety. Maintenance must be performed to ensure functionality and safety for the different modules and possible wearing. Additionally, electrical safety tests, including earth leakage and connectivity, are also needed to ensure patient safety.
Maintenance will be aligned with service manuals from manufacturers and includes:
- Visual check of buttons, display, chassis
- Test of ECG leads
- Battery test
- Electrical safety test
- General cleaning of instrument
- Technical aids
Patient monitor service is important to ensure patient and user safety. During maintenance, the patient monitor is functionally tested and an electrical safety test is performed according to standards. Nordic Service Group is an authorized service organization for several patient monitor manufacturers.
Preventive maintenance of patient monitor includes, for example, the following operations:
- Visual check
- Functions check
- Display test
- ECG leads check
- Battery test
- General cleaning
- Electrical safety test
Service of anesthesia instruments is critical and should always meet the requirements from the manufacturer. Maintenance must be performed to ensure patient safety and to minimize breakdowns. Many parts wear down on anesthesia instruments, and it is important to do preventive maintenance.
The anesthesia machine’s preventive maintenance includes, for example:
- Breathing system maintenance
- Bellows assembly maintenance and test
- Positive pressure relief valve functional test
- Mixer outlet check valve leak test
- Mixer flow verification test
- Control of vaporizer
- Electrical safety test
- Other needed measurements
Respirators needs to be serviced according to manufacturer recommendations to ensure patient safety. Nordic Service Group is an authorized service organization for several Respirator manufacturers.
Preventive maintenance of a respirator includes, for example:
- Visual inspection
- Self tests
- Central gas measurements
- Internal pressure regulation
- Oxygen sensor test
- Volumetric flow tests
- BIAS flow tests
- Ventilation frequency tests
- Electrical safety test
- Other needed measurements
In regard to medical device safety and performance, it is important that infusion pumps are regularly tested. This ensures that they are functioning to the manufacturer’s specifications and are within clinical and environmental expectations. Nordic Service Group is an authorized service organization for several infusion pump manufacturers.
Preventive maintenance of infusion pump includes, for example:
- Visual check – chassis, labels, etc.
- Internal check – plugs and liquid
- Test of all buttons
- Verify date & time
- Test of hose to line
- Check drop-counter
- Open door alarm
- Delivered volume test
- Occlusion test
- Battery test
- Electrical safety test
- General cleaning of instrument
Defibrillators need to be serviced according to manufacturer recommendations to ensure patient and user safety. Nordic Service Group is an authorized service organization for several defibrillator manufacturers.
Preventive maintenance of defibrillators includes, for example, the following operations:
- Visual check
- Self test
- Energy test according to the manufacturer’s tolerance
- Electrode check
- Sp02 test
- Electrical safety test
Electrosurgical units need to be serviced according to manufacturer recommendations to ensure patient and user safety. Nordic Service Group is an authorized service organization for several electrosurgical unit manufacturers.
Preventive maintenance for an electrosurgical unit includes, for example, the following operations:
- Visual check
- Operational check
- Output power measurement
- Electrical safety test
Laser surgery equipment needs to be serviced annually according to manufacturer instructions. It is important to ensure that the laser unit is working as the manufacturer requires. Nordic Service Group is an authorized service organization for several laser surgery equipment manufacturers.
Preventive maintenance of laser surgery includes, for example, the following operations:
- Visual check
- Fluid check/fill
- Change of filters
- Handpiece check
- Energy test
- Electrical safety test
- Other needed measurements
Patient warming systems need to be serviced according to manufacturer recommendations. Preventive maintenance ensures that patient warming system is safe for patients and for the people using the equipment.
Patient warming system’s preventive maintenance includes, for example:
- Control of temperature
- Filter replacement
- Visual and functional check
- Cleaning the equipment
- Electrical safety test
We are more than happy to tell more about our services. Please contact your local department for more information.